General Terms and Conditions | VBEAUTY BY VANESSA GmbH
By placing your order in our online store, you expressly agree to the following General Terms and Conditions of VBEAUTY BY VANESSA GmbH.
For all online orders via VBEAUTY BY VANESSA GmbH.ch – as far as the customer is not thereby deprived of further consumer protection at his place of residence in Europe – exclusively the following General Terms and Conditions, in their version valid at the time of the order.
VBEAUTY BY VANESSA GmbH may amend the GTC’s at any time. Such changes shall become effective immediately upon their publication on VBEAUTY BY VANESSA GmbH.ch.
2 Conclusion of contract
By placing an order at VBEAUTY BY VANESSA GmbH.ch a purchase contract between the buyer and the online store VBEAUTY BY VANESSA GmbH is concluded.
Our prices are quoted in Swiss Francs (CHF). The shipping cost is not included in these prices and is to be paid by the buyer.
4 Means of payment, due date and default Payment can be made via PayPal, credit card and Twint.
If the invoice amount to be paid is not credited to our account in due time, the customer is automatically in default. Even without a further reminder, the customer is then additionally obligated to pay interest on arrears in the amount of five percent and further damage caused by the delay, in particular further collection costs.
Benefits and risks shall pass to the customer upon handover of the goods to the carrier. If the customer is in default of acceptance, the risk of accidental loss or accidental deterioration of the goods shall pass to the customer when the goods are made available for handover to the carrier.
The delivery of the ordered products will be made by mail directly to your home. Products will be processed and shipped within 1-3 business days of receiving your order and payment. During company vacations in summer, orders will be shipped later!
The online store VBEAUTY BY VANESSA GmbH delivers exclusively to Switzerland.
Delivery is made to the delivery address specified by the customer. Deliveries to P.O. Box addresses, postal branches and packing stations are excluded. The shipping cost depends on the size and weight. From an amount of CHF 60, shipping is free in Switzerland.
The order will be shipped within 1-3 business days after receiving the payment. Shipping is done by Swiss parcel post, so delays by the post office on holidays can not be excluded.
If an order cannot be delivered to the address provided by the customer, the goods will be returned to the seller – at the expense of the buyer. If the customer wants a new shipment, the costs must be paid by the customer. After the goods are handed over to the post office, the customer is responsible for his order. The online store VBEAUTY BY VANESSA GmbH cannot be held liable for parcels that are considered delivered according to the Swiss postal service, but do not arrive at the customer or are stolen from the mailbox/storage box. In this case, the customer must report the package as stolen to the police and report the damage to his liability insurance.
Your satisfaction is very important to us. If you have any problem with our products, please contact us by email at email@example.com. We will find a solution!
7 Retention of title
The delivered items remain the property of the online store VBEAUTY BY VANESSA GmbH until full payment.
8 Data protection
All personal data is always treated confidentially.
The personal data collected from you will be processed, used and stored for the purpose of processing and executing the order….
9 Google Analytics
Our website uses Google Analytics to analyze the usage behavior of our customers.
Compensation for damages due to breach of an obligation arising from the contractual relationship shall be paid under the statutory conditions. Claims for damages due to incorrect illustrations, texts and prices or delayed delivery are excluded. Liability for consequential harm caused by a defect is also excluded. The same shall apply to claims for damages based on the Federal Product Liability Act.
All instructions on the packaging and inserts as well as all product information on the homepage VBEAUTY BY VANESSA GmbH.ch must be observed. No liability is assumed for any application and/or handling deviating from this.
11 Orders and returns All orders are binding in principle. Swiss law does not provide for a return period or any other right of return for online commerce after the order has been placed and the confirmation email has been received.
12 Disclaimer The author assumes no responsibility for the correctness, accuracy, timeliness, reliability and completeness of the information.
Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.
13 Claims for defects
Exchanges and returns are excluded – except in the case of defective delivery.
If the goods are defective, VBEAUTY BY VANESSA GmbH will provide supplementary performance within a reasonable period of time, i.e. either replacement delivery or elimination of the defects. If the supplementary performance chosen by the customer is only possible at disproportionate expense, the online store VBEAUTY BY VANESSA GmbH is entitled to provide supplementary performance in another form. The expenses required for subsequent performance shall be borne by the online store VBEAUTY BY VANESSA GmbH. If the online store VBEAUTY BY VANESSA GmbH does not succeed in subsequent performance, the customer has the right to cancel the purchase or reduce the purchase price.
Defective goods must be returned to the online store VBEAUTY BY VANESSA GmbH, unless the customer has decided to reduce the purchase price.
Further or competing legal warranty claims are expressly excluded.
The delivered products are to be checked for completeness and defects. Any incorrect deliveries, shortages and defects must be reported in writing within 48 hours of delivery. Defects that are not recognizable with normal care and are only discovered later must be reported in writing within 48h after discovery. If no complaint is made in due time, the delivered products shall be deemed approved and all warranty claims shall be excluded.
14 Severability clause
Should individual provisions of these GTC be invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provisions shall be replaced by the respective statutory provisions.
15 Changes to the GTC’s
The online store VBEAUTY BY VANESSA GmbH can adapt the GTC’s at any time. Valid is the version in the online store and changes come into force immediately with their publication on VBEAUTY BY VANESSA GmbH.ch.
16 Applicable law
Swiss law is applicable between the contracting parties. The place of jurisdiction for all disputes is Aargau.
Würenlos, September 12, 2023
VBEAUTY BY VANESSA Ltd.